Privacy Policy
This Privacy Policy explains how Shadow Chart collects, uses, and protects information when you use our website, create an account, generate readings, or purchase digital products.
1. Information We Collect
- Account information such as name, email address, password hash, and login status.
- Birth information such as birth date, birth time, and birthplace.
- Generated reading data, saved reports, and account activity.
- Payment and checkout information processed by Paddle. We do not store full card numbers.
- Technical information such as browser, device, IP address, cookies, and server logs where required for security and operation.
2. How We Use Information
- To generate mini-readings, chart maps, and paid reports.
- To create and manage your account.
- To deliver digital products by account page, email, or PDF download.
- To process purchases, prevent fraud, and verify access to paid features.
- To improve site reliability, support, and user experience.
3. Payment Processing
Payments are processed by Paddle. Paddle may collect payment details, billing information, tax information, and transaction metadata according to its own privacy and compliance requirements.
4. AI Processing
Some reports may be generated using AI systems. We send only the information needed to generate the requested report, such as birth data, chart placements, and selected account context.
5. Cookies and Sessions
We use cookies or session tokens to keep you logged in and protect account access. You can clear cookies in your browser, but some features may stop working until you log in again.
6. Data Retention
We keep account and reading data while your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, and maintain security.
7. Your Choices
You may contact us to request access, correction, deletion, or export of your personal information where applicable. Some records may need to be retained for payment, tax, security, or legal reasons.
8. Security
We use reasonable technical and organizational measures to protect user data. No online service can guarantee absolute security.
9. Contact
Privacy questions can be sent to support@shadowchart.space.